Support Channels
Our support channels are available to help you at every stage of integrating our digital onboarding solutions. If you have questions, run into technical problems or need assistance, do not hesitate to get in touch. We are here to help you get the most out of our solutions and to make your integration smooth and effective.
How can we help?
Our support team is ready to help you with:
- Technical questions: If you have questions about integrating our solutions, our specialists are available to provide guidance and technical assistance.
- Technical problems: If you run into technical problems during the integration, our support team is ready to help you solve them.
- Tailored assistance: If you need tailored assistance to integrate our solutions into your specific environment, our support team can help you find the best fit for your needs.
- Feedback and suggestions: If you have feedback or suggestions about our solutions, we would be glad to hear them and to work on improving our products and services.
Contact Channels
You can reach our team through the following channels:
- Support: Email suporte@nxcd.com.br for technical assistance or questions about integrating our solutions.
- Sales: Email comercial@nxcd.com.br to contract new services or for any other commercial matter.
- Finance: Email financeiro@nxcd.com.br for help with financial matters, such as questions about invoicing or payment.
- Ombudsman: Email ouvidoria@nxcd.com.br for suggestions, information or complaints.
INFO
Our support team is available Monday to Friday, from 9 a.m. to 6 p.m. We are here to help.